Privacy policy

Last updated September 30, 2026

Lane3 is a planning tool for high-school swimmers and their families. Many Lane3 users are minors, so this policy is short, direct, and free of legalese that would require a lawyer to decode.

Who is responsible for your data

Lane3 (trading as Lane3, the business operating trylane3.com) is the controller of the personal data described here, and decides what is collected and why. Contact: hello@trylane3.com.

What we collect

  • Account info: your email address and a password (stored hashed by the authentication provider — Lane3 cannot see it).
  • Profile info you choose to enter: name, graduation year, high school and club team, city/state, events and best times, and optionally GPA and test scores.
  • Your planning data: which timeline items you've checked off, your target school list, saved Scenario Lab scenarios, coach outreach notes, personal-best history, and any notes you write.
  • Date of birth: collected at sign-up to apply the age rules below.
  • Family finance details you choose to enter: a broad household income band, household size, number in college, state, an assets band, aid-estimator inputs, aid offers you record, and documents you upload (such as aid letters) — used only to estimate family cost.
  • Usage and feedback: which Lane3 features are used (for example "matcher completed"), tied to a random per-visit ID or your account, plus a one-way scrambled network code used only to stop abuse. These records never include financial inputs, dates of birth or email addresses. Feedback you send is stored with the message you write.
  • Analytics: aggregate page views through Plausible, which uses no cookies. Lane3 does not use advertising trackers such as the Meta Pixel.

Every field beyond your email is optional. Please don't enter more than you need — especially for academic information.

Who can see your profile

Only you. Athlete profiles are private to the account that created them. They are not public, not searchable, and not visible to college coaches. Lane3 does not have a coach-facing profile system. If one is built, it will be opt-in — existing profiles will not become visible without explicit consent.

Why Lane3 is allowed to process it

  • To provide what you asked for (contract): your account, your saved profile and times, your school list, matching and cost estimates, and any purchase you make.
  • Legitimate interests: keeping accounts secure, preventing fraud and abuse, and aggregate analytics used to improve Lane3.
  • Consent: optional emails such as the weekly digest or change notifications. You can withdraw consent at any time in your settings or by replying to any email.
  • Legal obligation: records Lane3 or its payment provider must keep, such as tax and transaction records.

What Lane3 doesn't do

  • Lane3 does not sell your data. Not now, not as a "partnership."
  • Lane3 does not share your profile with recruiting services, colleges, or coaches.
  • Lane3 does not send your profile, times, finances or date of birth to advertisers or data brokers.
  • Lane3 does not use your data to train third-party advertising models.

Who Lane3 shares data with

Lane3 uses a small number of vendors strictly as processors: a hosting provider, a database and authentication provider, an email delivery provider (for account and confirmation emails), Plausible for page analytics, Meta for advertising measurement as described above, and an AI provider that generates answers when you use Ask Lane3 or the aid plan (it receives only the question and the plan details needed to answer). They process data only to provide those services to Lane3.

Payments: Paddle.com Market Limited is the Merchant of Record for every Lane3 purchase. When you buy a Season Pass, Paddle — not Lane3 — collects and processes your payment details, billing address and tax information, issues your receipt, and handles refunds and billing support. Lane3 never sees or stores your card number; it receives only the transaction ID, amount, status and the account the purchase belongs to. Paddle's handling of that data is governed by Paddle's privacy notice.

Connected email (optional): if you connect a Gmail account, Lane3 reads only the sender, date and subject of messages from coach email addresses you have logged in your outreach list — never message bodies and never your wider inbox. The connection credential is stored encrypted, is used only to check for those coach replies, and is deleted immediately when you disconnect. You can disconnect at any time from My plan, which stops all scanning at once.

Lane3 may also share data with professional advisers (for example legal or accounting) where necessary, and with authorities where the law requires it.

How long data is kept

Account and profile data is kept while your account is open, and is deleted or anonymised after you close it (generally within a few days of your request). Purchase and tax records are kept as long as the law requires — those are held by Paddle as the Merchant of Record. Aggregate analytics contain no personal profile.

Children under 13

Lane3 is intended for student-athletes age 13 and older, and their parents or guardians. Lane3 does not knowingly collect personal information from children under 13. If Lane3 learns that a user under 13 has provided personal information without parent or guardian involvement, that information will be deleted promptly. If you believe a child under 13 has created an account, email hello@trylane3.com to request deletion.

Date of birth

When you create an account, Lane3 asks for a date of birth to apply the age rules above. Sign-ups showing an age under 13 are stopped before an account or profile is created. The date is stored only on your private profile, which only you can read, and it is used to mark accounts for ages 13–17 as a minor's account. It is never included in usage analytics or logs. Lane3 cannot independently verify the date entered.

Athletes 13–17

Recruiting starts young, so many Lane3 users are 14–17. For users 13–17, Lane3 recommends that a parent or guardian be involved in creating the account and in reviewing anything the athlete enters or shares. Lane3 collects only what a recruiting resume needs and keeps it private to the account.

Reviewing, correcting, or deleting data

An athlete or a parent/guardian can ask for a copy of what Lane3 holds, ask for a correction, or ask for deletion at any time. Edit or clear anything in the profile directly, or email hello@trylane3.com from the account address. Lane3 responds generally within a few days. Lane3 collects best times and events, academic details you choose to enter, a broad household income band, and an email address — used only to build your plan and to reach you about your account. This information is never sold.

Deleting your data

You can clear or edit anything in your profile at any time. Under My plan you can download a copy of your data or delete your account and everything attached to it yourself. You can also email hello@trylane3.com from your account address and Lane3 will remove it, generally within a few days.

Security

Data is transmitted over HTTPS and stored with row-level access rules so that one account cannot read another account's data. No system is perfect; if you spot something, please report it to hello@trylane3.com right away.

Changes and contact

As Lane3 grows, this policy will become more detailed. If Lane3 makes a material change to data handling, account holders will be notified by email. Questions: hello@trylane3.com.

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